Below is a list of common problems and soloutions for some of our web visitors. If you dont see a your problem or the solution does not work contact us via email at 102@cablenett.net.
Loading Problems: The site loads too slow or you dont see the menus. - The site was designed to have smallest possible file download, Most of the information use the Flash codec which is available free from http://get.adobe.com/flashplayer/ , and we have created the content to be a very small file size so that viewers with low bandwidth can still have access to the full site. Our Picture Gallery on the otherhand will load quickly once the intial section has started but the pictures in the gallery may take a while. This is because we did not want to compress the pictures too much and present low quality stills. If the site continues to load slowly or stops before completion verify that no other programs (downloads, or other browsers) are accessing the internet at the same time. This decreases the amount of bandwidth you will have available, if you are on a corporate network or share your internet connection, this may affect the speed at which the site loads. If your internet connection is working and your bandwidth is relatively free then see below for other specific errors.
Multi-Media Feed: NO Audio/Video or Codec messages - FIRST of all the AUDIO ONLY Feed has been discontinued. We have found that most of our listeners were in fact getting to listen to our programming without visiting our site. We have however included our Audio and Video feed in one USTREAM media module. This fixes the problem of other sites copying our audio link and also allows MAC users to be entertained. Any issues regarding the video can be resolved by visiting USTREAM.com
We have allocated over 2MB of upload bandwidth strictly for our feed and we assure you that we are sending the data to ustream's servers at a constant stream without any drop and lag and with a less than 2 second delay. The issues of time-outs, buffering and delays are dependent on the strength of the ustream site and your bandwidth